VFBV

There are only a few days left to have your say in the 2017 Volunteer Welfare and Efficiency Survey, please make sure that you have completed the survey to ensure your opinion is heard, we want to make sure that as many CFA volunteers as possible have the opportunity to have their say.  

Do these things matter to you?

CFA provides enough training opportunities in formats, at times and at locations that make it easy for me to participate?

Volunteers are effectively consulted and involved in decision making at my brigade level?

CFA corporate policies and leadership support an effective volunteer based and fully integrated organisation?

To take part in the survey and tell us why, go to https://www.surveymonkey.com/r/2017vfbvsurvey

There has never been a more important time for volunteers to provide their feedback. The data from the survey will greatly assist with advocating for greater support for volunteers – so please encourage everyone you know to take part. It only takes about 10 minutes to do – and more participants means greater influence for the survey results.

Once you have completed the survey, please share the link with your brigade members and encourage them to have their say as well.

If you have brigade members who would prefer to complete a paper copy of the survey please contact the VFBV office on (03) 9886 1141.

Want to see last year’s results? Then go to; http://vfbv.com.au/index.php/component/k2/item/593-2017-vfbv-volunteer-welfare-and-efficiency-survey-pre-register-now

Start Today
By Andrew Ford, VFBV Chief Executive Officer

At the AGM last month we welcomed three new Board Members, Kate Boschetti, Jan Cleary and Rob Auchterlonie. We congratulated Samantha Rothman, Mick Nunweek and Graeme Jilbert on their reappointment and thanked Hans van Hammond, Jill Parker and Gerry Neyenhuis for their contribution and commitment as they retired from the Board.

VFBV heads into the future with a great diversity of skills and expertise at Board level. This complements our existing dedicated state-wide delegate, District Council and State Councillor teams, and we are adding to this with the progress we are making with our multi-agency youth network. As we continue to wait for the release of the VEOHRC Independent Review into Equity and Diversity, being held up in the Courts, we do not need to delay action on improving diversity.

With a catch cry of “start today” I reflect on messages provided in a presentation on improving gender diversity, given at State Council earlier this year. It is important we recognise the potential and contribution women make and, commit, in our male dominated environment, to remove barriers and empower women to become quality leaders and build confidence in themselves. We need to ask ourselves, is the lack of representation of women part of an ingrained culture? A subconscious bias?

In further support of equity and diversity initiatives, the VFBV professional development program “Engaging Diversity” is a key contributor to developing and enhancing the skills of current and future leaders to ensure that diversity is on the agenda, and skills such as communication, leadership, problem solving and strategic thinking are developed in the context of a varied and diverse volunteer workforce. Further details on the course can be found on this page.

The VFBV Volunteer Welfare and Efficiency Survey, which is still currently open, has in previous year’s results highlighted the importance that volunteers place on opportunities for women, and also to ensuring an inclusive environment when it comes to diversity. The two survey statements relating to these issues are always ranked as the most important when all the statements are compared. The comments section, unfortunately, sometimes tell a different story where indications are that isolated cases of discrimination or harassment are still occurring. I am reminded of the oft quoted David Morrison – “The standard you walk past, is the standard you accept”. It is just as important to call out inappropriate behaviour when it is witnessed, as it is to not engage in the behaviour itself.

In the meantime, as we head into a potentially very high risk fire season as advised in the Southern Australia Seasonal Bushfire Outlook last month: “Conditions in Victoria appear likely to increase risk of above normal fire season, with a potentially earlier start in some parts of the State” we are still unsure as to the future structure of fire services in Victoria. As always, however, volunteers will turn their heads from conflict and ensure the safety of their community is paramount.

I commend brigades as they begin to engage with their communities with fire safety messages and fire preparation planning and meetings in what is anticipated to be a difficult and very busy season. Even though it is only October, I note that in 2015 there were over 600 fires in October and November which needed four or more brigades to attend, including one fire which had 196 brigades and the involvement of over 1300 volunteers. In 2014, there were almost 500 fires needing this level of response or higher.

The VFBV Welfare and Efficiency Survey highlights most volunteers do what they do to protect the communities they live in. Volunteering in itself is shown to improve wellbeing and resilience. Please look after yourselves, particularly if the fires start early, and I, as always, thank you for your ongoing commitment and support.

I finish this column with a quote from the Emergency Management Commissioner, Craig Lapsley. I have criticised the Commissioner in a previous column for his disparaging comments about the CFA, however, there is an area where I am pleased to say we agree:

“We are in this together - government, agencies, communities and business - and go into the summer season knowing we work best when we work collaboratively as a strong, capable sector with a focus on the best outcomes for the communities we serve.”

[https://www.emv.vic.gov.au/ above-normal-fire-seasonforecast- for-victoria]

Survey Closing Soon

1. CFA provides enough training opportunities in formats, at times and at locations that make it easy for me to participate?
2. Volunteers are effectively consulted and involved in decision making at my brigade level?
3. Overall how satisfied are you with the way volunteers are treated by CFA?

Are these statements important to you? How well is CFA performing in these areas? Tell us by taking part in the 2017 VFBV Volunteer Welfare and Efficiency Survey.

The VFBV Volunteer Welfare and Efficiency Survey allows VFBV to capture the views of CFA volunteers and track what the key issues are. It is also the sixth time that the survey has been offered to CFA volunteers which means trends in volunteer opinion can be tracked over the years.

To complete the survey, visit the VFBV website www.vfbv.com.au or if you would prefer a paper copy of the survey, call the VFBV office on (03) 9886 1141.

For the second year, the survey is also being offered to volunteers from across the emergency management sector in Victoria (Emergency Management Volunteer Welfare and Efficiency Survey) and to fire service volunteers from across Australia.

The 2017 VFBV Volunteer Welfare and Efficiency Survey closes this month – so make sure your voice is heard and complete the survey today.

New VFBV Board Members

At the recent AGM, VFBV State Council officially thanked retiring Board Members, Hans van Hammond, Jill Parker and Gerry Neyenhuis (who remains as State Councillor for District 7).

Samantha Rothman and Mick Nunweek were reappointed for a further two-year term, and Graeme Jilbert was reappointed for a term of 12 months as a State Council Delegate.

Three new Board Members were warmly welcomed to the VFBV Board with terms commencing 1 October 2017.

Kate Boschetti: Kate joins the VFBV Board with extensive experience from the commercial sector, and recently completed her MBA. Kate is a member of Wodonga West Fire Brigade and a member of the BMT. Kate has worked actively to increase female participation by addressing barriers to their participation. Kate’s is a two-year appointment.

Jan Cleary: Jan is a member of the Mossi Tambo Rural and Lakes Entrance Urban Fire Brigades. She was the first CFA female Group Officer to be appointed. Jan has also been a rep on the CFA District Planning Committee and is a Deputy Coordinator in the Peer Team for District 11. Jan is an active local community member. Jan’s is a two-year appointment.

Robert Auchterlonie: Rob has been a VFBV State Councilor for District 9 since 2008. Rob is a farmer who is a member of Dumbalk Fire Brigade. Rob has been a Peer for 22 years and is a Peer Support Coordinator for his District. Rob is appointed to the VFBV Board for 12 months as one of the State Council delegates.

12 months on: you can start today

This time last year, present and past CFA members were being encouraged to participate in the Independent Review into Equity and Diversity being conducted by the Victorian Equal Opportunity and Human Rights Commission (VEOHRC).

A review similar to the one undertaken with Victoria Police the previous year. Although VEOHRC completed their review a few months ago, the release of the report continues to be delayed due to court proceedings by the United Firefighters Union.

VFBV is keen to have the report released to deliver the transparency needed for the CFA to talk openly about bullying and harassment as soon as possible. VFBV is keen to support CFA members in addressing any issues that are identified in the report.

In the meantime, we can all do our bit for diversity. Quoting from a presentation to State Council earlier this year on improving gender diversity, given by Ariana Henderson and Sandra Robinson from Parks Victoria:  

10 Actions to start making a change

1. Put gender on the agenda and publicly promote it
   
   
2. Know how many women you have and what roles they perform
   
   
3. Identify the real barriers to recruiting, retaining and progressing women
   
   
4. Review your organisations systems and processes to support women
   
   
5. Review conditions, provide flexibility
   
   
6. Support women to be women
   
   
7. Recognise women’s leadership potential
   
   
8. Challenge the culture, recognize unconscious bias 
   
   
9. Commit to it as men, commit to it as an organisation and
   
   
10. Start today

Brigade delegate professional development opportunity: Engaging Diversity

VFBV is proud to have been running ‘Engaging Diversity’ training programs across the State. This professional development opportunity is receiving high praise with participants who have complimented the program citing it as being fastpaced, fun and thought provoking, rewarding, and teaching vital skills.

The program provides a strong foundation for participants to develop as future leaders, or for those already in leadership roles to further develop their skills.

Designed around the theme ‘engaging diversity’ the program develops and enhances skills relating to communication, problem solving, teamwork, initiative, self-management and much more.

There are still opportunities to participate, so for more information or to get on a course, contact your VFBV Support Officer, State Councillor or the VFBV Office on 9886 1141.

Diesel Exhaust Emissions

Earlier this year, CFA agreed to a VFBV request to carry out atmospheric monitoring to assess the potential exposure of members to diesel exhaust gases and diesel particulate matter at Fire Stations following a typical “turn-out” event.

The aim of the monitoring was to measure the exposure of members to diesel particulate matter, measure carbon monoxide and nitrogen oxide concentrations and then assess these measurements against Safework Australia exposure standards and subsequently assess any potential adverse health impacts of the results.

CFA commissioned an independent certified Occupational Health & Safety Hygienist to conduct the monitoring. Three locations were selected by local volunteers as representing a range of “typical” one to two bay stations for initial tests. Results indicate the average concentrations of diesel particulates measured at all locations were well below the guideline figures specified by the NSW Minerals Council and the proposed eight-hour time weighted average exposure standard supported by the Australian Institute of Occupational Hygienists. Carbon monoxide and nitrogen dioxide levels were also well below the eight-hour time weighted average levels.

The hygienist reports concluded that members should not suffer any adverse long-term or short-term health effects due to exposure to diesel particulates and levels were not considered to pose a risk of adverse health effects under the conditions of monitoring. No further control measures were considered necessary to reduce the levels of diesel engine exhaust emissions at two of the three locations.

However, at the third location, short-term exhaust emissions carbon monoxide and nitrogen dioxide levels where all elevated following the trucks egress from the station which indicate there is a possibility of short-term transient effects such as eye and upper respiratory tract irritation. A significant contributor appears to be an older-type vehicle, re-enforcing VFBV’s long advocacy for reduction of the tanker fleet age.

In the short-term, Brigades are reminded to minimise the time spent in engine rooms while engines are running or have recently run, and move vehicles out of engine bays onto external areas/aprons if available - as quickly as possible.

The Joint HR, Welfare and OH&S Committee will continue to advocate for wider testing, and monitor additional control measures that may be necessary at some locations to reduce exhaust levels. This may include the provision of mechanical ventilation to more effectively ventilate engine bays. Early indications are that extraction- type ventilation in smaller sheds would not be effective, with better results being achieved by mechanical ventilation sourced from the rear of sheds which would force exhaust gases out of the larger front engine bay doors. The Committee will continue to investigate and monitor.

For the second year, the Emergency Management Volunteer Welfare and Efficiency Survey is being offered to volunteer’s from VICSES, St John Ambulance, Red Cross, The Salvation Army, Victorian Council of Churches Emergencies Ministry, Ambulance Victoria and Life Saving Victoria. The survey has been run since 2012 for CFA volunteers by VFBV.

The survey was developed by VFBV to address a significant gap in the information available to the state’s decision makers, and over the years has become an unmatched guide for trends in volunteer opinions.

Click on the logo of the agency you are a volunteer with to complete this years survey.

Please note that the Live Saving Victoria Survey will open on Friday October 6th

Last years Sector Report can be found here.

Values Driven Leadership
By Adam Barnett, VFBV Acting Chief Executive Officer

As we continue through another tense month waiting for Parliament to decide on the future of our Fire Services, there has been much discussion within the sector on whether the Victorian Fire Services are fundamentally broken beyond repair and without redemption. In fact, it is this assumption that sits behind much of the spin and messaging in the justification for the proposed dismantling of CFA, which is a convenient narrative to further a different agenda.

As VFBV has formally stated on the record, we believe this to be an invented crisis to further a political and industrial agenda. Critics of our message have tried to paint volunteer opposition to the proposed legislation as therefore being against change. One only has to read back through every major inquiry into the fire services over the last couple of decades to know nothing could be further from the truth.

In fact, volunteers have frequently led the charge and proposed reforms and improvements to the system for years, pushing the agencies and decision makers to improve, adapt and evolve to better meet our community needs. It is this truth that has made it so easy for all of us to see straight through the empty rhetoric and spin.

The proposed legislation offers us no improvements. It does nothing to improve community safety. It does nothing to fix the issues that volunteers have long campaigned to fix, and it removes the last remaining remnants of flexibility and adaptability to a service delivery model that at its heart is about partnering with our communities to build lasting and effective community safety and resilience.

If there is to be a crisis, then perhaps the most deserving of this moniker would be the crisis of leadership we now find ourselves in. And really, given what has been done to our leadership over the last 12 months, how could we not?

We now find ourselves in a situation where some of our leaders have refused to honour their legal and moral obligations to the Volunteer Charter. They have forced our previous Minister, the Hon Jane Garrett to resign. They have sacked our entire independent 10 member CFA Board. And they have presided over the resignation of no less than two agency Chief Executive Officers, (Nolan and Higgins) and three Chief Officers (Buffone, Rau and Stacchino). And what is the wrong that all these people have apparently committed? Is it they dared to take their obligation as officers of a statutory authority seriously, and provided frank and fearless advice to the Government of the day? Is it they dared to lead with honesty and integrity? Is it they dared to stand on principle and honoured their obligation to creating public value and protecting the safety of the Victorian public?

And how poorer is our sector now that all these people of integrity are no longer with us? What does it say to those that are left? What does it say about those that are left or have taken their place?

It is therefore incumbent on us to draw upon the leadership within our own ranks, to lead by example using our shared values of honesty, integrity and inclusiveness – and become masters of our own destiny. To put our communities first, and embrace our community based ethos that is at the heart and soul of our CFA service delivery model. To embrace our strengths, and work as one integrated team not separated by our differences, but unified in our desire to serve our communities and the people of Victoria.

So what to do when people try to segregate us, try to demonise us, and ask us to accept those unable to lead with integrity, honour and respect? We must find a new way, and we must teach our leaders that they must earn our trust and respect, and only then may they deserve our confidence and loyalty. This is not a call to arms, but rather a call to honour.

One can’t help but observe the increasing incidence of people mistaking aggression for strength, and bullying for leadership. It’s up to all of us to recognise bullies in our midst, and call them out. The bullying leader can sometimes be very alluring. They can often be smart and charismatic. But like a magician, they rely on tricks and misdirection that doesn’t survive an inquisitive peek behind the curtain. So how do we recognise the bullying leader?

1. A bully leader dominates and intimidates and issues directives and orders. They are authoritarian and demand things be done their way. Compromise is seen as weakness. They are pulling everyone else down so that they can push themselves up
   
   
2. A bully leader surrounds themselves with yes people and only those willing to agree with them and go along with their orders without question. Inclusiveness is reserved only for the chosen few sycophants willing to sell their creditability and reputation to advance their leaders cause. They mistrust everyone and rarely delegate, believing only they have the power and charisma to pull it off
   
   
3. A bully leader plans and plots in secret. They control access to information and rely on ignorance and despise transparency. Manipulation is their weapon of choice, and they distort and manipulate the information and narrative so it tells the story they want told. They communicate with subterfuge and spin to mask their real intent and objectives
   
   
4. A bully leader lacks empathy for others. They are dismissive of other people and opinions, and use ridicule and criticism to cut down their competition or objectors. They are aggressive and use power plays to get what they want. They manipulate other people by fear and aggression and use intimidation and victimisation to target those that don’t agree with them.

But here is the secret to dealing with the bullying leader. Leaders need followers. And each of us has the power to choose the values and behaviours we will accept. And here’s the thing about leadership, there is a symbiotic link between those that lead and those that follow. It’s a choice. We each have the power to choose those that we place our trust and confidence in, and we can use that choice to influence the kind of leadership we get.

The wonderful thing about CFA is the community ethos of our brigades. We don’t need to look up for leadership – we are surrounded by it. Look for people that inspire you. Look for people that approach leadership as a collaborative task. They empower those around them, they welcome differences of opinion and seek to understand why people don’t agree with them. They share their knowledge and vision in an effort for people to understand where they are coming from, and what they are trying to achieve. They approach leadership as a true partnership.

They work hard to communicate with honesty and integrity, and build trust and respect amongst all those that deal with them. Their strength comes from their quiet determination to do what is right. They are not afraid to make difficult decisions – but always have empathy with those that may be disadvantaged by them. They inspire us, and make us want to do better. They cause us to look back at overcoming difficult challenges with pride, and not regret or shame.

The sad reality is that bullying leaders rarely storm the fortress and steal our blind obedience and support. Rather, we get fooled in giving it away. Perhaps not consciously, but certainly subconsciously. By doing so, we are ultimately devaluing the worth of our loyalty and support. Ultimately, we teach people how to treat us.

The bullying leader should have no place in our organisation or our sector. The bullying leader loses all moral authority and legitimacy to lead. I am reminded of Herman Melville’s story of Bartleby the Scrivener. Bartleby decides one day to answer all his boss’s orders with; “I would prefer not to.”

We need to reaffirm and restate the values and behaviours that we expect of our leaders. And it isn’t a one-way journey. We must model the behaviours we want to see in others, and reward those that display the values and behaviours that are important to us. It won’t happen overnight, but little by little we can influence and shape the type of leadership we deserve. Bullying leaders treat power as a commodity – and without it – they cannot lead for very long. The sooner we choose to value who it is we put our trust and confidence in – the sooner we can shape our own destiny and the destiny of the wonderful organisation we are all apart of.

Choose wisely, and never underestimate the power of your individual voice and ultimately the people you choose to be led by. Do it respectfully, and have faith in yourself. Put value on the qualities you demand from your leaders and don’t settle for less. This in turn will ensure only those that deserve your trust and confidence will become tomorrow’s leaders.

Welfare & Efficiency Survey Now Open

The annual VFBV Welfare and Efficiency Survey is now live and you are encouraged to have your say.

One of the largest surveys of its kind, the VFBV Volunteer Welfare and Efficiency Survey is a critical tool to capture the views of CFA volunteers and track what the key issues are, and how well CFA is performing in relation to meeting volunteer needs.

This is the sixth year the survey has been offered, and with the high number of participants, is an extremely reliable representation of the views of volunteers across CFA. Participation is important to ensure the survey continues to be a significant method of capturing volunteer opinion, and guarantee volunteer voices are heard.

The survey is also being offered to emergency management volunteers across Victoria and Fire Services around the country for the second year. This not only enables a sector view of volunteer opinion, it also allows for a comparative view about how CFA volunteers feel compared to their peers with other agencies.

It is vital that you get involved. The survey will take 10 – 15 minutes to complete and is open until close of business 16 October 2017.

A link to the survey as well as last year’s results can be found on the VFBV website. The national and Sector results are also available.

Cold Climate Jackets Project Complete

The Cold Climate Jacket project that was supported and advocated by VFBV back in 2015 has officially ended, officially closing on 30 June 2017.

Following advice that CFA would not consider personal issue of cold climate jackets, VFBV advocated for funding through the VESEP program to fund a cache of jackets for each brigade, similar to how the black jackets had been distributed to rural brigades many years ago.

Over the course of the project - 7,176 cold climate jackets have been distributed across 1,196 brigades, with six jackets covering a range of sizes distributed to each brigade. With the distribution now complete, additional jackets can be purchased through the State Logistics Centre at cost price.

VFBV has congratulated the CFA Protective Equipment Department on its management of the project, and thanked the CFA VESEP secretariat for its support of the program.

Disappointingly, there have been reports of some Districts which did not consult with brigades on what size jackets were provided. District OM’s were provided an opportunity in July 2016 to review the standard range of sizes and request changes to the default sizing allocations in consultation with brigades.

VFBV has requested Districts that did not consult with brigades on sizing consider purchasing relevant sizes from the SLC and support brigades in swapping sizes on a one for one basis as appropriate.

VFBV is also advocating for additional sets to be supplied to brigades each year, in order to build up the pool of jackets available.

Ivecco Heavy Tanker Mods

CFA has advised that 10 of the 40 Iveco Tankers have now completed rectification works and been returned to operational duty. The remaining 30 are expected to be completed and returned to service by the end of October.

In addition to the brake line rectification works being conducted, in consultation with the DMO’s CFA are undertaking additional modifications to the Heavy Tankers whilst they are in for repair, including; realignment of the rear tray section; stiffening the front tray headboard; strengthening the cabin front step; and improving the pump engine radiator shrouding to overcome the potential overheating issues. CFA has agreed to undertake these works internally via the DMO’s rather than by the manufacturer, in order to rebuild confidence in the field of these vehicles.

Vehicles that were “in service” have been prioritised so they can return to operational service ASAP. The Joint Equipment & Infrastructure Committee has requested to be kept informed of progress on the repairs and subsequent roll-out.

Victorian Radio Network

The Joint VFBV/CFA Communications Committee discussed progress on the new network that will sit over the top of the existing radio network called the Victorian Radio. CFA has confirmed there will also be a multi-agency Op Tech advisory group (OTAG) set up to ensure all users have input into the new system, which delivers on VFBV’s advocacy since the current pagers were introduced, of the importance of ensuring volunteer feedback, evaluation and needs are identified and addressed early in the process, so the mistakes of that rollout are not repeated.

As previously advised, as part of this project the long awaited upgrade to the outer metropolitan network (Districts 7, 8, 13 and 14) which are still operating on the old analogue network, will finally migrate to the digital system as part of these changes. The Committee is currently reviewing capacity requirements, with learnings from a similar network recently rolled out in Queensland providing some confidence in the capacity of the network to manage congestion between agencies. 

VFBV Support Officer (North East)

VFBV is seeking to appoint a VFBV Support Officer to work in regional Victoria with VFBV District Councils, Brigades and volunteers to facilitate consultation, issues resolution and volunteer engagement.

The position is a State role, with emphasis and focus on providing support throughout CFA’s North East Region (Districts 12, 13, 22, 23 and 24). This is an existing position, with the incumbent vacating the role.

In addition to relevant skills, candidates will need to understand CFA and volunteerism, be good listeners, and be able to navigate through complex issues resolution, be self starters and have a passion to improve arrangements that benefit the welfare and efficiency of CFA volunteers.

Extensive regional Victorian work travel is envisaged and flexible work base locations will be considered for this position, with the priority focus in the North East Region covering CFA Districts 12, 13, 22, 23 and 24. Applicants living outside the region, but within a reasonable distance (neighbouring districts) will also be considered.

Flexible working arrangements, to cater for extensive evening and weekend work, will be tailored to match the needs of our volunteer membership base, and a vehicle will be provided for travel.

This is a full time position giving the right candidate an opportunity to really put their stamp on the VFBV of the future.

All applications must include both a current resume and a cover letter addressing the key selection criteria outlined in the position description. A copy of the Position Description can be found on our website www.vfbv.com.au   

Any questions or queries re the application process should be directed to Cathie Smith from the VFBV Office on (03) 9886 1141 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications close 25 September